Terms of Service

Effective November 13, 2026

These terms are an agreement between you and Supaloop (“we”, “us”) for using the Supaloop app and the supaloop.life website (together, “Supaloop”). By using Supaloop you agree to them. If you do not agree, please do not use Supaloop.

1. Your account

You must be at least 13 years old (16 in the European Economic Area) to use Supaloop. Keep your sign-in details to yourself; you are responsible for activity on your account. Tell us at contact@somaticai.io if you think someone else has access to it.

2. Supported devices

Supaloop works with the wearables listed on our website, currently SomaLoop 2 and WHOOP 5.0. Supaloop is an independent app and is not affiliated with, endorsed by or sponsored by WHOOP, Inc.; WHOOP is a trademark of its owner. Device makers may change their hardware or firmware, which can affect what Supaloop can read. We work to keep up, but cannot guarantee that every feature will work with every device or firmware version.

3. Subscriptions and purchases

Some features need a paid subscription, starting from $5 per month. Prices are shown in the app before you buy and may vary by region.
Purchases are made through Apple's App Store and charged to your Apple ID. Subscriptions renew automatically at the end of each period unless you cancel at least 24 hours before it ends.
You can manage or cancel a subscription in your Apple ID settings. Cancelling stops future renewals; you keep access until the end of the period you paid for.
The Classic theme is free. Other themes are unlocked separately, as described in the app.
Refunds are handled by Apple under its policies.

4. Health information is not medical advice

Supaloop is for general wellness and fitness. It is not a medical device and does not diagnose, treat, cure or prevent any disease. Scores and insights, including those produced by the Soma model, are estimates and may be wrong. Do not rely on Supaloop for medical decisions, and talk to a doctor about any health concern. In an emergency, contact your local emergency services.

5. Your data

Your data belongs to you. You give us permission to store and process it only to provide Supaloop to you, as described in our Privacy Policy.

6. Acceptable use

Do not misuse Supaloop. In particular, do not:

access other people's data or accounts without permission;
interfere with, overload or attack our servers;
copy, resell or redistribute Supaloop, its themes or its results as your own service;
reverse engineer our servers or models, except where the law allows it.

7. Our content

Supaloop, including its design, themes, artwork and software, is owned by us or our licensors and protected by law. We give you a personal, non-transferable licence to use the app on devices you own or control, under these terms and Apple's Licensed Application End User License Agreement.

8. Changes and availability

We keep improving Supaloop and may add, change or remove features. We aim to keep the service available, but it may sometimes be interrupted for maintenance or reasons outside our control.

9. Ending your use

You can stop using Supaloop and ask us to delete your account at any time. We may suspend or end your access if you seriously or repeatedly break these terms. Cancelling your account does not cancel an App Store subscription; cancel that in your Apple ID settings.

10. Disclaimers and liability

Supaloop is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy of results. To the extent the law allows, we are not liable for indirect, incidental or consequential losses, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be waived.

11. Changes to these terms

If we change these terms, we will update the date above. If the change is significant, we will tell you in the app before it takes effect. Continuing to use Supaloop after that means you accept the new terms.

12. Contact

Questions about these terms: contact@somaticai.io.

服务条款

生效日期：2026 年 11 月 13 日

本条款是你与 Supaloop（下称「我们」）之间关于使用 Supaloop App 和 supaloop.life 网站（合称「Supaloop」）的协议。使用 Supaloop 即表示你同意本条款；如不同意，请不要使用。

1. 你的账号

使用 Supaloop 需年满 13 岁（欧洲经济区需年满 16 岁）。请妥善保管登录信息，账号下的操作由你负责。如果怀疑他人使用了你的账号，请发邮件到 contact@somaticai.io 告诉我们。

2. 支持的设备

Supaloop 支持网站上列出的手环，目前为 SomaLoop 2 和 WHOOP 5.0。Supaloop 是独立开发的 App，与 WHOOP, Inc. 无隶属、认可或赞助关系，WHOOP 是其所有者的商标。手环厂商可能更改硬件或固件，影响 Supaloop 能读取的内容。我们会尽力跟进，但不保证每项功能都适用于所有设备和固件版本。

3. 订阅和购买

部分功能需要付费订阅，$5/月起。价格在购买前会在 App 内显示，不同地区可能不同。
通过 Apple App Store 购买，费用从你的 Apple ID 扣除。订阅在每期结束时自动续费，除非你在到期前至少 24 小时取消。
可在 Apple ID 设置里管理或取消订阅。取消后不再续费，已付费的周期内仍可使用。
经典主题免费，其他主题按 App 内说明单独解锁。
退款由 Apple 按其政策处理。

4. 健康信息不是医疗建议

Supaloop 用于日常健康与健身参考，不是医疗器械，不用于诊断、治疗、治愈或预防任何疾病。各项评分和分析（包括专业模型 Soma 给出的结果）都是估算，可能有误。请勿依据 Supaloop 做医疗决定，有健康问题请咨询医生；紧急情况请联系当地急救服务。

5. 你的数据

你的数据属于你。你授权我们存储和处理这些数据，仅用于向你提供 Supaloop，具体见隐私政策。

6. 使用规范

请勿滥用 Supaloop，尤其不要：

未经许可访问他人的数据或账号；
干扰、过载或攻击我们的服务器；
复制、转售或分发 Supaloop、其主题或分析结果，当作你自己的服务；
对我们的服务器或模型进行逆向工程（法律允许的情形除外）。

7. 我们的内容

Supaloop 的设计、主题、美术和软件归我们或我们的授权方所有，受法律保护。我们授予你个人的、不可转让的许可，在你拥有或控制的设备上按本条款和 Apple 的《许可应用程序最终用户许可协议》使用本 App。

8. 功能变动和服务可用性

我们会持续改进 Supaloop，可能增加、调整或移除功能。我们尽力保持服务可用，但可能因维护或不可控的原因暂时中断。

9. 停止使用

你可以随时停止使用 Supaloop，并要求我们删除你的账号。如果你严重或多次违反本条款，我们可能暂停或终止你的使用。注销账号不会取消 App Store 订阅，请在 Apple ID 设置里取消。

10. 免责和责任限制

Supaloop 按「现状」和「现有」提供。在法律允许的范围内，我们不作任何明示或默示保证，包括对特定用途的适用性和结果准确性的保证；对间接、附带或后果性损失不承担责任；任何索赔的总责任以你在索赔前 12 个月内向我们支付的金额为限。本条款不限制你依消费者保护法享有、且不能放弃的权利。

11. 条款更新

本条款有变动时，我们会更新上方日期；重大变动会在生效前在 App 里告知你。之后继续使用 Supaloop，即表示你接受新条款。

12. 联系我们

对本条款有疑问，请发邮件到 contact@somaticai.io。